HOW SHOULD I WASH MY PRODUCTS?
I RECOMMEND WASHING YOUR ITEMS INSIDE OUT TO PRESERVE THE PRINT. FOR DRYING, I RECOMMEND LETTING IT AIR DRY. AND REFRAIN FROM USING HEAT ON THEM.
WHAT IS THE SIZING OF THE PRODUCTS?
ALL ITEMS ARE UNISEX SIZING, I WOULD RECOMMEND SIZING UP FOR AN OVERSIZED LOOK. REACH OUT TO US AT INFO@TEXASTIARA.STORE WITH ANY QUESTIONS.
WHEN WILL MY ORDER SHIP?
NORMALLY IT TAKES ABOUT 2-5 BUSINESS DAYS TO PROCESS & SHIP OUT ORDERS! I APPRECIATE YOUR PATIENCE AND UNDERSTANDING. PLEASE EMAIL IF YOU HAVE ANY CONCERNS AT INFO@TEXASTIARA.STORE
WHEN WILL I RECEIVE TRACKING?
YES! YOU SHOULD GET A TRACKING EMAIL ONCE YOUR ORDER IS PLACED!
MY ORDER TRACKING HAS BEEN STUCK OR LOST. WHAT DO I DO?
ONCE WE SHIP OUT YOUR ORDER, WE UNFORTUNATELY AREN’T ABLE TO HELP WITH YOUR PACKAGE! REACH OUT TO YOUR LOCAL USPS, FEDEX, ETC. FOR INFORMATION ON YOUR PACKAGES.
CAN I CANCEL OR RETURN MY ORDER?
UNFORTUNATELY, BECAUSE THERE IS LIMITED INVENTORY, WE ARE UNABLE TO ALLOW ORDERS TO BE CANCELED OR RETURNED. WE HOPE YOU UNDERSTAND, AND WE ARE SO APPRECIATIVE FOR YOUR SUPPORT!
WHAT DO I DO IF MY ORDER ITEMS ARRIVE DAMAGED?
IF AN ITEM ARRIVES DAMAGED, PLEASE REACH OUT TO INFO@TEXASTIARA.STORE WITH A DESCRIPTION AND ANY PICTURES YOU CAN TAKE OF THE DAMAGED ITEM. FROM THERE WE WILL EVALUATE AND TAKE CARE OF IT!
DO YOU RESTOCK DESIGNS ONCE THEY ARE SOLD OUT?
NO GUARANTEE THAT DESIGNS WILL BE RESTOCKED ONCE THEY ARE SOLD OUT! FOLLOW @TEXAS.TIARA ON INSTAGRAM AND TIKTOK FOR UPDATES AND SNEAK PEAKS.